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deep learning - Pytorch already installed using Conda but fails when called

I am trying to install pytorch for using BERT but when following the installation instructions found here: https://pytorch.org/get-started/locally/ I am getting an error.

When I try and initalise the BERT model I get the following error:

ImportError: 
    BertForSequenceClassification requires the PyTorch library but it was not found in your environment. 
    Checkout the instructions on theinstallation page: https://pytorch.org/get-started/locally/
    and follow the ones that match your environment.

I have followed the instructions and run the following command line in my Conda prompt terminal AND in my current working directory:

conda install pytorch torchvision torchaudio cudatoolkit=10.2 -c pytorch

It looks to complete but when I try and call the following line I get the same error as the start as if it hasn't installed at all.

Can anyone help me out please.

EDIT:

The code I am using to execute bert is:

model = BertForSequenceClassification.from_pretrained(r'C:Users441ertpytorch_model.bin', config = r'C:Users441ertconfig.json')
question from:https://stackoverflow.com/questions/65921244/pytorch-already-installed-using-conda-but-fails-when-called

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