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c# - StackExchange.Redis with Azure Redis is unusably slow or throws timeout errors

I'm moving all of my existing Azure In-Role cache use to Redis and decided to use the Azure Redis preview along with the StackExchange.Redis library (https://github.com/StackExchange/StackExchange.Redis). I wrote all the code for it without much problem, but when running it is absolutely unusably slow and constantly throws timeout errors (my timeout period is set to 15 seconds).

Here is the relevant code for how I am setting up the Redis connection and using it for simple operations:

    private static ConnectionMultiplexer _cacheService;
    private static IDatabase _database;
    private static object _lock = new object();

    private void Initialize()
    {
        if (_cacheService == null)
        {
            lock (_lock)
            {
                if (_cacheService == null)
                {
                    var options = new ConfigurationOptions();
                    options.EndPoints.Add("{my url}", 6380);
                    options.Ssl = true;
                    options.Password = "my password";
                    // needed for FLUSHDB command
                    options.AllowAdmin = true;

                    // necessary?
                    options.KeepAlive = 30;
                    options.ConnectTimeout = 15000;
                    options.SyncTimeout = 15000;

                    int database = 0;

                    _cacheService = ConnectionMultiplexer.Connect(options);
                    _database = _cacheService.GetDatabase(database);
                }
            }
        }

    }

    public void Set(string key, object data, TimeSpan? expiry = null)
    {
        if (_database != null)
        {
            _database.Set(key, data, expiry: expiry);
        }
    }

    public object Get(string key)
    {
        if (_database != null)
        {
            return _database.Get(key);
        }
        return null;
    }

Performing very simple commands like Get and Set often time out or take 5-10 seconds to complete. Seems like it kind of negates the whole purpose of using it as a cache if it's WAY slower than actually fetching the real data from my database :)

Am I doing anything obviously incorrect?

Edit: here are some stats that I pulled from the server (using Redis Desktop Manager) in case that sheds some light on anything.

Server
redis_version:2.8.12
redis_mode:standalone
os:Windows  
arch_bits:64
multiplexing_api:winsock_IOCP
gcc_version:0.0.0
process_id:2876

tcp_port:6379
uptime_in_seconds:109909
uptime_in_days:1
hz:10
lru_clock:16072421
config_file:C:Resourcesdirectoryxxxx.Kernel.localStore1
edis_2092_port6379.conf

Clients
connected_clients:5
client_longest_output_list:0
client_biggest_input_buf:0
client_total_writes_outstanding:0
client_total_sent_bytes_outstanding:0
blocked_clients:0

Memory
used_memory:4256488
used_memory_human:4.06M
used_memory_rss:67108864
used_memory_rss_human:64.00M
used_memory_peak:5469760
used_memory_peak_human:5.22M
used_memory_lua:33792
mem_fragmentation_ratio:15.77
mem_allocator:dlmalloc-2.8

Persistence
loading:0
rdb_changes_since_last_save:72465
rdb_bgsave_in_progress:0
rdb_last_save_time:1408471440
rdb_last_bgsave_status:ok
rdb_last_bgsave_time_sec:-1
rdb_current_bgsave_time_sec:-1
aof_enabled:0
aof_rewrite_in_progress:0
aof_rewrite_scheduled:0
aof_last_rewrite_time_sec:-1
aof_current_rewrite_time_sec:-1
aof_last_bgrewrite_status:ok
aof_last_write_status:ok

Stats
total_connections_received:25266
total_commands_processed:123389
instantaneous_ops_per_sec:10
bytes_received_per_sec:275
bytes_sent_per_sec:65
bytes_received_per_sec_human:

Edit 2: Here are the extension methods I'm using for Get/Set -- they are very simple methods that just turn an object into JSON and call StringSet.

    public static object Get(this IDatabase cache, string key)
    {
        return DeserializeJson<object>(cache.StringGet(key));
    }

    public static void Set(this IDatabase cache, string key, object value, TimeSpan? expiry = null)
    {
        cache.StringSet(key, SerializeJson(value), expiry: expiry);
    }

Edit 3: here are a couple example error messages:

    A first chance exception of type 'System.TimeoutException' occurred in StackExchange.Redis.dll
    Timeout performing GET MyCachedList, inst: 11, queue: 1, qu=1, qs=0, qc=0, wr=0/1, in=0/0

    A first chance exception of type 'System.TimeoutException' occurred in StackExchange.Redis.dll
    Timeout performing GET MyCachedList, inst: 1, queue: 97, qu=0, qs=97, qc=0, wr=0/0, in=3568/0
See Question&Answers more detail:os

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1 Reply

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Here is the recommended pattern, from the Azure Redis Cache documentation:

private static Lazy<ConnectionMultiplexer> lazyConnection = new Lazy<ConnectionMultiplexer>(() => {
    return ConnectionMultiplexer.Connect("mycache.redis.cache.windows.net,abortConnect=false,ssl=true,password=...");
});

public static ConnectionMultiplexer Connection {
    get {
        return lazyConnection.Value;
    }
}

A few important points:

  • It uses Lazy<T> to handle thread-safe initialization
  • It sets "abortConnect=false", which means if the initial connect attempt fails, the ConnectionMultiplexer will silently retry in the background rather than throw an exception.
  • It does not check the IsConnected property, since ConnectionMultiplexer will automatically retry in the background if the connection is dropped.

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