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c# - Why DeviceInformation.Name does not display correct name

I am developing custom HID device. I can see the name in device manager (MyCustomDevice). However when I find the device using DeviceWatcher, the DeviceInformation.Name property has value Unknown USB Device (Port Reset Failed). Other applications using WIN32 apis can get correct name of device without problem.

My code:

// Selector for enabled HID devices
string selector = "System.Devices.InterfaceClassGuid:="{4D1E55B2-F16F-11CF-88CB-001111000030}" AND System.Devices.InterfaceEnabled:=System.StructuredQueryType.Boolean#True";
_watcher = DeviceInformation.CreateWatcher(selector, properties);
_watcher.Added += (s, deviceInformation) => {
    Console.WriteLine(deviceInformation.Name); // prints "Unknown USB Device (Port Reset Failed)"
};

Device functions correctly, I can communicate with it - the only problem is this Name. Is there possibility to fix it other than going back to WIN32?

To clarify things: The device uses standard hidusb.sys driver, and there are no yellow exclamation marks in device manager.


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